Frequently Asked Questions

We recommend paying with Bitcoin or other cryptocurrencies, because we want to support the crypto community and it is also the fastest way to pay. We also support payment through Credit and Debit cards. This means we do not accept other types of payment method.

You can choose between EMS, UPS and DHL Express shipping. The delivery time depends on your country and location. The standard delivery time for EMS takes from 10 to 25 days, for UPS it would be 3 to 8 days, and the DHL Express one takes from 5 to 8 days.

The price hugely depends on the products you have ordered and the shipping address. You can check the shipping cost to your location by creating an order, and going to the checkout panel. The delivery costs will be calculated and presented to you there.

We work with DHL Express, UPS and EMS.

After your order has been processed, we will send you an email including the date of shipping, the courier we sent it with and the tracking number you can use to track it.

Each country has a different policy on taxes and fees. It is your responsibility to find out the specific ones for your country.

Yes, this is possible, but please note that we are a reseller and it is necessary for you to place and pay your order on our website and only once we have processed your order, we can invite you to come and pick it up. We do not keep the products at our office.

Due to COVID-19 our team is affected and we have less people available at our premises to offer this option at these uncertain times. We talk to people only after the point of sale, if necessary. On this page you can get all the necessary information you may need. If you have any questions which are left unanswered, you may send an email at [email protected]

We offer warranty for each product, the details of which can be checked in each products page. In case of a warranty event, you can contact us by email and you will be guided through the process. We will cover the shipping costs associated with a warranty event.

No, all sales are final.