Privacy Policy

Definition

AsicOne and its affiliates (“AsicOne”, “we”, “us” and “our”) respect your privacy. This is the reason why we have created a Privacy Policy (“Statement”) that will cover how we collect, store, use, protect, transfer and disclose your personal data while you are using our website, products or services. Please read further below and contact us in case you have any questions.

Personal data means any data, digital or other, that can be used to identify a person or help make them identifiable. This statement will cover how AsicOne and its affiliates use your personal data, but will not cover all possible scenarios, as you will be informed in specific cases not mentioned in this document. Therefore, it is advised that you read this document before using any specific product or service or our website.

We reserve the right to update this statement at any time. In such a case, the changes will be documented in this statement.

Personal data uses and practices

Your personal data is directly provided to us by you whenever you use our website, products or services. Personal data may also be recorded and obtained as a result of you contacting us, be it regarding an order or a query. As permitted by law, we may also collect data from public and commercial third-party sources, like for example, purchasing statistics from other companies to support our services.

The personal data that we collect includes:

  • Name;
  • Address;
  • Phone Number;
  • Email Address;
  • Company information;
  • Cookies;

In addition, we may also obtain Non-identifiable data, which refers to data that cannot be used to identify an individual, for example, the statistics on website visits, application downloads and products sales volume.

Your data may be used for the following purposes:

  • Processing the purchase order and related after-sales services, such as customer support or help with returns. The details contained in the order, such as name, address, phone number are for the purpose of delivery. The email address is used to send tracking numbers and information to the customer;
  • Send the user important notifications and information;
  • Troubleshooting any error reports sent by the user;
  • Improving our products and services;
  • Send updates to the users about their order(s);
  • Any process pursuant to laws and regulations;

Sharing personal data

AsicOne shares the users’ personal data, only in the following events and circumstances:

  • Legal obligations. AsicOne may share your personal data as required by laws and regulations, for resolving legal disputes, or as required by administrative or judiciary authorities pursuant to law;
  • Affiliates and partners. AsicOne may share the information with affiliates and partners only for explicit and legitimate purposes, and the information shared is limited only to information required by the services in question. For example, sharing your address with the couriers so that they can deliver the products.

Security

AsicOne takes the protection of personal date seriously and takes appropriate and adequate measures to prevent abuse, loss, unauthorized access, undesired publication and unauthorized changes. The measures we take include:

  • Personal data obtained is minimal and relevant to what is necessary in relation to the purposes for which it is processed. We keep your personal data for only as long as is necessary for the purposes stated in the Statement;
  • We use various technologies in order to ensure the confidentiality of data in transmission. We implement trusted protection mechanisms to protect date and data storage servers from attacks;
  • We use access control mechanisms to ensure that only authorized personnel can access your personal data. In addition, we control the number of authorized personnel and implement hierarchical permission management on them based on service requirements and personnel levels.

Contact us

If you have any questions or concerns about our website, products or services and our use of your personal data in connection to them, please contact us.